standing behind our products and services

Transtector Systems stand behind our products and services. In the event that a return is necessary, our goal is to make the experience a positive one in order to meet our customers' expectations and support their project requirements.

Return Material Authorization (RMA) process

Complete and submit the RMA form or contact our RMA Support Center.
Your request will be reviewed promptly and warranty verified
An RMA number is issued, contact name and number provided, and shipping instructions reviewed.

This process is designed to provide the strongest support in the shortest period of time. We value our partnership with each customer and hope to resolve any and all product concerns as quickly and professionally as possible.

Company:

First Name:

Last Name:

Phone:

Email:

Shipping Address:

City:

State or Province:

Zip/Postal Code:

Country:

Customer Number:

PO Number:

Sales Order Number:

RMA Reason:

First Product

Product Number:

Product Name:

Serial/Lot Number:

Quantity:

Second Product

Product Number:

Product Name:

Serial/Lot Number:

Quantity:

Third Product

Product Number:

Product Name:

Serial/Lot Number:

Quantity:

Site Contact:

Please describe product failure or reason for return.

Comments/Description: